Contact Us

3L Consultancy Pte Ltd
137, Market Street,
Level 6
Singapore 048943


Tel: 6809 3873
Fax: 6809 3701

Selling And Customer Relationship Management Service Skills


Course Overview

This 2-day workshop is designed to equip sales & customer service personnel with strong professional skills in consultative selling and high-touch customer service. This special program highlights strategic techniques that match the participants’ personality and service style to delight & grow their customer base.

Course Objectives


Course Outline


Training Methodology

Short lectures, role-play, interactive games, video-recording behavior analysis, self-evaluation and group discussions

Who Should Attend


Program Duration

2 days