Developing Leadership Excellence
Course Overview
Effective leadership is essential for ensuring both the individual’s and the organisation’s success. Given the fast pace of change, the role of leaders continue to evolve. In particular, new managers and leaders are expected to cope with many challenges in an ever-changing environment. This 2-Day Developing Leadership Excellence workshop will enable participants to more effectively execute their leadership roles.
Course Objectives
Upon successful completion of the workshop, participants will be able to:
- Discover their potential for personal mastery and self-development
- Display self-confidence and positive mindset for achieving success
- Motivate themselves to meet goals that are aligned to the organisation
- Understand and enhance their leadership roles
- Understand and adapt to different communication styles
- Apply interpersonal skills
- Motivate staff to achieve peak performance
- Take Initiative
- Manage their time effectively
Course Outline
- Self-Discovery
- Knowing oneself – The power within
- Weight of perceptions
- Self-talk
- Personal mastery
- Building Self-confidence
- Developing positive attitude and mindset
- Evoking The ‘Can-Do’ Spirit
- Self-motivation
- Performance Management
- Organization’s Vision and Mission
- Aligning performance and organizational goals
- Meeting Critical Success Factors
- Influencing performance improvement
- Interpersonal Skills
- Applying interpersonal skills
- Understanding different communication styles
- Adapting to different communication styles
- Overcoming communication pitfalls
- Inculcating Leadership Excellence
- Understanding the need and role of leadership
- The leadership transition
- Developing leadership qualities
- The power of motivation
- Promoting a Service Excellence culture
- Taking Initiative
- Ingredients for taking initiative
- “The powerless victim” mentality
- Empowerment
- Effective Time Management
- Personal Action Plan
- Developing a Personal Action Plan for applying Leadership Excellence
Training Methodology
- Group Discussions and Presentations
- Experiential Activities
- Lectures
- Customized Case Studies
- After-Action-Reviews
Who Should Attend
Middle Managers
Program Duration
14 hours
