Contact Us

3L Consultancy Pte Ltd
137, Market Street,
Level 6
Singapore 048943


Tel: 6809 3873
Fax: 6809 3701

Key Accounts Management Skills


Course Overview

To Grow Key Customer Base & Increase Business

Course Objectives

By the end of this 2-day workshop, participants will be able to :

  1. Understand the importance & impact of attracting, retaining & growing
    key accounts.
  2. Applying customer-centric key account servicing techniques for better customer relations management.
  3. Formulate key account servicing strategies to get more business & referrals

Course Outline

Training Methodology

Experiential learning through role-plays, interactive games, self-evaluation & discovery as well as group exercises and critiques though work place case study.

Program Duration

2 days